Telehealth prescription refills from your online family doctor
Running low on a medicine you take every day shouldn't mean weeks of waiting for an appointment. I'm George Zabakolas, MD, a family physician, board-certified in Family Medicine (ABFM). I see adults by video for refills of stable, everyday medications, in the five states where I'm licensed: Washington, California, Ohio, Indiana, and Alabama.
Same doctor every visit. You won't land in a queue of rotating clinicians. I review your history, we talk through how the medicine is working, and if a refill is right for you, I send it to your pharmacy. If something has changed, we make a plan together.
No insurance needed.
- Weight loss
- Refills on routine medications
- Routine antibiotics (sinus, ear, throat, skin, UTI/STI)
- Erectile dysfunction treatment
- Hair loss treatment
- Alcohol use treatment
- Work notes (up to 2 days)
I can refill most stable, non-controlled medications for long-term conditions, including:
• Blood pressure: for example lisinopril, losartan, amlodipine, and hydrochlorothiazide.
• Cholesterol: statins such as atorvastatin and rosuvastatin, plus other cholesterol medicines.
• Thyroid: levothyroxine and similar thyroid replacement.
• Type 2 diabetes: metformin and other diabetes medicines when your condition is stable and monitored.
• GLP-1 weight-loss continuation: if you already take a GLP-1 medication and want to continue with a physician who follows you over time. GLP-1s get a fresh clinical look at every refill.
• Other stable, everyday medicines: such as maintenance asthma inhalers, birth control, acid reflux and allergy medicines, erectile dysfunction medicines, and non-controlled medicines for depression or anxiety that are working well.
Not sure if your medicine is on the list? Send a secure message when you start care, and I'll be honest about whether telehealth is a good fit.
• Controlled substances. I don't prescribe them through this service. That includes stimulants (such as ADHD medications), benzodiazepines (such as benzodiazepines), opioids, testosterone, weight-loss stimulants, and controlled sleep medicines.
• Unstable or newly worsening conditions. If your symptoms have changed, your readings are out of range, or you need a physical exam, I may recommend in-person care before any refill.
• Emergencies. Telehealth is not for emergencies. If you have chest pain, trouble breathing, signs of a stroke, a blood pressure of 180/120 or higher with symptoms, or very high or low blood sugar with confusion, call 911 or go to the nearest emergency room. If you are thinking about harming yourself, call or text 988.
• Adults (18 and older).
• Physically located in Washington, California, Ohio, Indiana, or Alabama at the time of the visit.
• A stable condition on a medication you already take.
• Recent records or labs may be required. That might mean a photo of your prescription label, notes from your last visit, or recent bloodwork, depending on the medicine.
• If you're in Alabama: state rules call for an in-person visit or referral when telehealth visits for the same ongoing condition go beyond four in 12 months. I'll help you plan for that.
• Start care online. Use the Start care button to request your refill securely through our patient portal. List your medications, doses, and pharmacy, and add any recent labs or records you have. Replies typically come within 12 to 24 hours on business days.
• Meet me by video. We'll have a real-time visit (video, or audio when appropriate). We go over your history, how the medicine is working, side effects, and anything you want to ask.
• Get your plan. If a refill is clinically appropriate, I send it to the pharmacy you choose. You'll leave knowing how long it lasts, which labs (if any) are due, and when we'll check in next.
Many long-term medicines are safest with periodic checks. I'll tell you what's due and why, and we review results together. Typical examples:
• Blood pressure: home blood pressure readings, and kidney function and potassium for some medicines.
• Cholesterol: a lipid panel, and sometimes liver tests.
• Thyroid: a TSH test, especially after a dose change.
• Type 2 diabetes: A1c, kidney function, and urine albumin.
• GLP-1 medications: weight, blood pressure, side effects, and metabolic labs as needed, checked at each refill visit.
If your labs are due, I can order them at a lab near you. Results from your own doctor in the past several months may also work. How long a refill lasts is a medical decision made at each visit, usually until your next follow-up or until labs are due.
• Board-certified in Family Medicine (ABFM). I'm a family physician trained to manage the whole picture, not just one prescription.
• Licensed in WA, CA, OH, IN, AL. Care is available when you are physically located in one of these states at the time of your visit.
• Same doctor every visit. The same physician at every refill and follow-up, someone who knows your history and keeps the plan consistent.
• Unrushed and private. Real-time visits with room for your questions, on a HIPAA-oriented, encrypted platform.
Can you refill my prescription online?
Often, yes. If you are an adult, physically located in Washington, California, Ohio, Indiana, or Alabama at the time of your visit, and your condition is stable on a non-controlled medication, I can review your history in a video visit and send a refill to your pharmacy when it is clinically appropriate. A refill is never automatic; it depends on your history, the visit, and what is safe for you.
Do I need a visit to get a refill?
Yes. Your first refill starts with a real-time visit (video, or audio when appropriate), because that is how we establish a patient-physician relationship and make sure the medicine still fits. After that, how often we meet depends on the medication and how you are doing.
Can you continue a GLP-1 medication I started with another provider?
Possibly. I will want to know which medication and dose you are on, how long you have taken it, any side effects, and your recent labs and health history. GLP-1 medicines get a fresh clinical look at every refill, and some people need a dose change or a pause rather than a straight refill. We decide together.
Do you refill controlled substances like ADHD medication or benzodiazepines?
No. Controlled substances are not prescribed through this telehealth service. That includes stimulants, benzodiazepines, opioids, testosterone, weight-loss stimulants, and controlled sleep medications. If you need one of these, please keep working with your in-person clinician.
What records or labs will I need?
Have your current medication list and pharmacy ready, plus a photo of the prescription label if you can. For some medicines I will ask for recent labs or visit notes from your last doctor. If labs are due, I can order them at a lab near you, and we review the results together.
How long will my refill last?
That is a medical decision made at each visit. It usually covers you until your next follow-up or until labs are due. Some medicines, including weight-loss medicines, are refilled for shorter stretches so we can check in more often.
What if I live in one of your states but I am traveling?
You need to be physically located in WA, CA, OH, IN, or AL at the time of your visit. If you are traveling somewhere else, please schedule your visit for when you are back, or ask a local clinic for a short bridge supply.
Will I see the same doctor next time?
Yes. Same doctor every visit. I am George Zabakolas, MD, and I am the physician you will see at every refill and follow-up, so you never have to retell your story to someone new.
Start online when you're ready. Same doctor every visit, and a clear plan every time.
Website content is general information, not medical advice. Clinical decisions, including whether a refill is right for you, are based on your history, the visit, and current clinical judgment.
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